5 Best 24/7 Answering Service for Hair Salons [2026 Guide]

Quo’s Sona AI answering service is designed specifically for growing businesses like hair salons, offering a seamless integration within the Quo business phone system. According to their website, Sona handles calls 24/7, answers common questions, captures detailed messages, and integrates directly into the Quo workspace—eliminating the need to switch between platforms. This tight integration allows teams to see call summaries, transcripts, and messages in real time, improving coordination and reducing workflow friction. Sona is trained once with a salon’s service menu, pricing, policies, and preferred responses, ensuring consistent brand representation. It can ask follow-up questions to capture stylist preferences and other details during message-taking. Sona is particularly cost-effective, with a starting price of $49 per month for 50 calls, and additional calls costing $0.99 each. Notably, Quo does not charge for calls under 15 seconds, which helps reduce costs from spam or wrong numbers. The platform also supports call routing via phone menus, allowing salons to direct appointment requests to Sona while sending general inquiries to their front desk. For salons looking for a no-code, low-cost AI agent that works within their existing phone system and provides consistent, branded service, Quo’s Sona is a strong contender.

Smith.ai offers a hybrid AI and human-powered answering service that combines advanced AI technology with optional live agent support, making it ideal for salons that want both automation and the flexibility of human intervention. According to their website, the AI Receptionist handles calls 24/7, books appointments, qualifies leads, and provides intelligent call analytics. The platform excels in customization, allowing businesses to create custom AI prompts tailored to their industry, terminology, and workflows. Smith.ai also boasts extensive CRM and software integrations, with support for over 7,000 business tools including Salesforce, Clio, and Calendly. The platform includes real-time call intelligence with AI-generated metadata, sentiment analysis, and detailed summaries. For salons that handle complex inquiries or require bilingual support, Smith.ai offers North America-based receptionists trained specifically on the beauty industry. The service is scalable, with options for both AI-first and 100% human coverage. Pricing is transparent, with a free trial and per-call billing—meaning you only pay for actual conversations, not spam or wrong numbers. For salons seeking a premium, customizable solution with deep tech integration and professional-grade support, Smith.ai delivers a powerful, flexible platform.

YunaCalls offers a specialized AI receptionist for beauty and wellness businesses with native Mindbody integration, making it a top choice for hair salons already using that platform. According to their website, Yuna’s AI agent handles appointment bookings, service questions, and client inquiries 24/7, with a focus on seamless Mindbody sync. The platform is praised by salon owners for its quick setup—deploying in under 5 minutes—and its ability to reduce missed bookings by up to 92%. Yuna’s AI is trained on real salon use cases, including handling complex service offerings, stylist schedules, and pricing. The platform supports multiple languages and offers warm, professional voices tailored to the wellness industry. Key features include instant class scheduling, real-time availability checks, and automated confirmations via WhatsApp and SMS. Yuna also provides detailed client feedback, with one salon reporting a 50% increase in bookings and a 35% reduction in no-shows. The pricing model is straightforward at $0.15 per minute, which is significantly lower than hiring a full-time receptionist. For salons that rely heavily on Mindbody for scheduling and want a fast, affordable, and specialized AI solution, YunaCalls delivers a compelling value proposition.

Ringing.io positions itself as a powerful AI receptionist for salons focused on capturing every appointment request, especially high-value bookings like bridal parties and color corrections. According to their website, the platform captures new client calls, handles cancellations, answers service and pricing questions, and sends instant notifications to staff. The AI is trained on salon-specific workflows, including handling special events, walk-ins, and retail product inquiries. Ringing.io claims to help salons capture over $8.5 million in appointments and has a 5-minute setup process. The platform uses a pay-per-use model, charging only for actual calls handled, with no contracts or hidden fees. It provides real-time analytics and ROI calculators to demonstrate the financial impact—claiming that just two color appointments can cover the monthly cost. The AI handles complex requests like rescheduling, provides availability guidance, and manages waitlists. For salons that miss a high volume of calls and want a straightforward, results-driven solution with a strong ROI focus, Ringing.io offers a compelling, no-frills approach to 24/7 call handling.