7 24/7 Answering Service for Hair Salons Compared

According to their website, YunaCalls offers a 24/7 AI answering service for hair salons with native Mindbody integration, designed to handle appointment bookings, service inquiries, and client communications automatically. The platform emphasizes seamless setup, claiming deployment in under five minutes with no upfront fees. Yuna’s AI receptionist is trained specifically for the beauty industry, handling service menus, pricing, availability, and stylist preferences with accuracy. The platform is trusted by over 500 salons and has a 4.9/5 rating. It features a live demo agent that showcases its capabilities, including real-time scheduling, call transfers, and multi-location support. Yuna’s AI can manage class bookings and sync with Mindbody for instant updates. The platform is designed for salons that rely heavily on phone calls for bookings and want a cost-effective alternative to hiring receptionists. According to client testimonials, users report a 92% reduction in missed bookings and up to 100 new clients in six months. The service operates on a pay-per-minute model at $0.15 per minute, with no setup fees or contracts.

According to their website, Quo’s Sona AI agent is designed specifically for salons and spas, integrating directly into the Quo business phone system to handle calls, answer questions, and capture detailed messages. Sona is positioned as smarter than voicemail and more effective than live receptionists, offering consistent service without the variability of human staff. The platform claims to save businesses thousands annually, with a starting price of $49 per month for 50 calls. Additional calls cost $0.99 each, and the service does not charge for calls under 15 seconds. Sona can be trained with a salon’s service menu, pricing, and policies to ensure accurate responses. The system allows for custom call flows, enabling businesses to route calls based on intent—such as directing appointment requests to Sona and service inquiries to the front desk. Sona’s call summaries, transcripts, and recordings are available in the Quo workspace, allowing teams to review interactions instantly. The platform is trusted by over 90,000 businesses, including major brands like Stanford University and Geico.

According to their website, Smith.ai offers a hybrid AI and human receptionist service for hair salons, combining cutting-edge AI technology with optional human support. The platform is known for its white-glove implementation, dedicated onboarding, and advanced CRM integration with over 7,000 business tools. Smith.ai’s AI Receptionist handles calls 24/7, books appointments, qualifies leads, and provides intelligent call analytics. The service is ideal for salons that need high customization, including custom AI prompts tailored to their business, bilingual support, and professional representation that adapts to brand voice. Smith.ai also offers 100% human-powered plans with North America-based receptionists trained specifically on the beauty industry. The platform provides real-time call data, AI-generated metadata, and detailed call summaries enriched with action items, caller disposition, and sentiment analysis. According to client testimonials, users report capturing leads that would have otherwise been lost to voicemail. The service is trusted by 5,000+ businesses, with a 4.8-star rating on multiple platforms.

According to their website, Upfirst offers an AI-powered virtual receptionist for salons that answers calls 24/7, books appointments, and provides instant summaries. The platform is designed for small businesses seeking a low-cost alternative to human receptionists, with a starting price of $24.95 for 30 calls per month. Upfirst’s AI can handle appointment booking, service inquiries, and cancellations, and it integrates with other software via Zapier. The system uses natural-sounding voices and does not charge for spam or test calls. It supports multiple languages, including English and Spanish, and allows users to keep their existing phone number. According to client testimonials, users report capturing new clients and reducing no-shows. The platform does not currently support inbound text messaging, though it can send outbound texts. Upfirst is built by the team behind SimpleTexting and is designed for non-technical users. It offers a 14-day free trial with no credit card required.

According to their website, Ringing.io offers an AI receptionist for salons that captures appointment requests, handles cancellations, and answers service questions 24/7. The platform claims to help salons fill their books by capturing every opportunity, with a 5-minute setup process. Ringing.io’s AI is trained on salon-specific workflows, including handling bridal parties, special events, and last-minute cancellations. It provides instant notifications for new appointment requests and can manage walk-ins and wait lists. The platform emphasizes that every missed call represents lost revenue, with studies showing salons miss 25-40% of calls. Ringing.io’s AI answers questions about services, pricing, stylists, and availability, and it helps reduce no-shows by sending confirmations. The platform is used by over 2,500 salons and reports $8.5 million in captured appointments. According to client testimonials, one salon captured a $2,400 wedding party booking on a Sunday when they were closed. The service offers a free trial and no contracts.

According to their website, Map Communications offers a live answering service for salons and spas, with 24/7 coverage and bilingual receptionists. The service is designed to help salons focus on clients while ensuring every call is handled professionally. Map’s receptionists are trained to follow custom scripts that match the salon’s brand voice and policies. The platform charges only for time spent chatting with callers, with no overtime or hidden fees. Clients can turn coverage on and off as needed, offering flexibility. The service includes appointment scheduling, message taking, and call transfers. Map Communications emphasizes that their receptionists are employee-owned, which aligns their success with their clients'. The platform offers a free one-week trial with no commitment. According to client testimonials, users report earning a reputation for quality customer experiences and seeing an uptick in positive reviews after partnering with Map.