7 Best Virtual Receptionist for Hair Salons [2026 Guide]

Salon Receptionist offers a dedicated, live human receptionist service specifically tailored for salons and spas. According to their website, their trained receptionists handle calls 24/7, book appointments directly into your system, and follow your salon’s pricing, services, and policies exactly. This human-powered approach ensures a consistent, professional experience that feels like an in-house front desk without the overhead. The service integrates with major salon platforms like Phorest, Vagaro, Meevo, and Acuity, allowing for seamless booking and client management. They emphasize that their receptionists are trained specifically on your business, understanding your services and client expectations. This level of personalization is a key strength, especially for salons with complex service menus or specific client protocols. Their clients report that the service feels local and personalized, even though it’s virtual. The company is recognized by leading publications including Forbes, Bustle, and The Cut, which speaks to their credibility in the beauty industry. For salons that prioritize a human touch and want a fully managed, hands-off solution, Salon Receptionist delivers a premium experience.

Posh provides a professional virtual answering service for salons and spas, emphasizing 24/7 availability and a personalized, gentle approach to call handling. According to their website, their virtual receptionists are trained to eliminate double bookings, mis-scheduled appointments, and communication errors that can come with automated systems. They work with you to create a custom call-answering script that reflects your business’s values and goals, ensuring a brand-consistent experience. Posh’s service includes live call answering, appointment scheduling, and customized intake, all designed to reduce administrative burdens on your team. Their mobile app allows you to manage availability, view call details, and receive message notifications on the go, giving you full control. The service integrates with Calendly, Acuity Scheduling, Setmore, and Google Calendar, ensuring your bookings are always up to date. Posh also offers bilingual support in English and Spanish during business hours, which is a valuable feature for diverse clientele. The company positions itself as a solution that helps salons increase customer satisfaction and loyalty by providing peace of mind that every call is handled professionally.

My AI Front Desk delivers a 24/7 AI receptionist specifically designed for salons and barbers, focusing on automation and ease of use. According to their website, their AI receptionist handles client inquiries, books appointments, and sends texts seamlessly, all without requiring any programming skills. The platform integrates directly with top salon management solutions like Vagaro, Fresha, Mindbody, and Booksy, allowing the AI to send booking links during calls. This eliminates the need for manual scheduling and reduces no-shows through automated reminders. The system is highly customizable—salon owners can build and tweak their AI receptionist in just five minutes, adjusting greetings, service menus, and knowledge bases. It also offers advanced analytics, allowing you to view call transcripts, text history, and voicemails directly in your dashboard. The platform’s ability to understand complex questions and handle multi-step interactions makes it ideal for salons with diverse service offerings. With a focus on simplicity and immediate setup, My AI Front Desk is a compelling option for tech-savvy salon owners looking to automate their front desk without a long learning curve.

Salon Voice is an AI-powered receptionist service that promises to turn missed calls into booked appointments. According to their website, their AI receptionist never takes a day off, costs 90% less than hiring, and can save salon owners an average of $3,200 per month. The platform is designed for speed and simplicity, with a 24-hour setup time and a focus on capturing every call. It features smart booking based on your availability, perfect memory to remember client preferences and history, and automated appointment reminders that reduce no-shows by up to 40%. The service also includes follow-up messages and intelligent upselling during conversations, helping to boost revenue. Salon Voice highlights real results from its users, with one salon owner reporting they recovered $4,500 monthly in lost revenue. The platform is praised for its ease of use and immediate impact, with a 150+ salon user base. For salons looking for a no-frills, high-impact AI solution that delivers measurable ROI, Salon Voice offers a compelling value proposition.

Smith.ai offers a hybrid AI and human receptionist service, combining the scalability of AI with the empathy of trained human agents. According to their website, their system uses AI to handle the majority of calls with speed and accuracy, while complex or sensitive inquiries are seamlessly escalated to a live human agent. This hybrid model ensures that callers always receive the appropriate level of support, whether it’s a simple appointment booking or a detailed service inquiry. The platform supports over 5,000 integrations with CRMs, calendars, and business tools, making it highly adaptable. Smith.ai is particularly strong in lead qualification, using AI to ask targeted questions and gather essential information before routing to the right team member. Their service is used by law firms, medical offices, and home services, but the same capabilities apply to salons. The platform also offers real-time dashboards, call summaries, and analytics to help you track performance and optimize your customer experience. For salons that want the best of both worlds—AI efficiency and human touch—Smith.ai provides a powerful, flexible solution.

Ruby, formerly known as Ruby Receptionist, is a well-established virtual receptionist service that provides live, U.S.-based agents for businesses. According to their website, their receptionists handle calls with a custom script you provide, allowing you to craft the perfect greeting and maintain your brand tone. This personalized approach is a key strength, especially for businesses that want a warm, consistent experience. The service offers flexible call forwarding, appointment scheduling, and text messaging, and includes a user-friendly app for managing calls and texts. Ruby also provides bilingual support in English and Spanish, which is beneficial for salons with diverse clientele. The company emphasizes that their staff are professional and supportive, and their app interface is praised for its ease of use. Ruby is known for its reliability and has been a trusted name in the industry for years. For salons that prioritize a human touch and want a fully managed, brand-consistent service with a proven track record, Ruby offers a reliable and professional solution.