Top 7 After Hours Answering Service for Hair Salons in 2026

According to their website, YunaCalls is a top-rated AI answering service for hair salons, trusted by over 500 salons nationwide. It specializes in handling appointment bookings, service inquiries, and client communications 24/7 with native Mindbody integration. The platform’s AI receptionist is trained specifically for the beauty and wellness industry, understanding complex service menus, stylist preferences, and scheduling nuances. It supports real-time class booking, automatic Mindbody sync, and can handle multiple locations with ease. Clients report a 92% reduction in missed bookings and a 50% increase in appointments. The system is designed for quick deployment—users can have their AI agent up and running in under five minutes. YunaCalls also offers warm, professional voices and customizable greetings that reflect a salon’s brand tone. While it focuses heavily on appointment scheduling and booking, it does not currently offer advanced features like CRM integration or multi-channel support beyond phone calls. Its pricing is transparent at $0.15 per minute, making it cost-effective for high-volume salons. The platform is ideal for businesses already using Mindbody and looking for an AI-first solution that integrates seamlessly with their existing tech stack.

According to their website, AnswerConnect offers a 24/7 live answering service with US-based receptionists trained to handle calls for hair salons and other beauty businesses. Their service includes appointment scheduling, lead qualification, and custom call scripts tailored to each salon’s services and policies. The platform emphasizes personalized customer experiences, with agents who recognize returning callers and provide consistent, professional service. AnswerConnect also offers call forwarding, order management, and access to a client portal for real-time message tracking. Their pricing starts at $299/month with a 200-minute base, and they charge $1.39 per minute for overages. While their service is reliable and well-established, response times average 14 seconds due to human handling, and setup takes 3–5 business days. The platform is best suited for salons that value a human touch and need complex call handling, such as emergency dispatch or detailed client intake. However, the high minimum monthly cost and lack of AI automation make it less ideal for budget-conscious businesses. According to customer reviews, clients appreciate the professionalism but find the cost prohibitive for routine calls.

According to their website, Smith.ai provides an AI-first answering service with optional human support, specifically designed for hair salons and other service-based businesses. Their AI Receptionist handles calls 24/7, books appointments, qualifies leads, and collects client preferences using structured intake questions. The platform offers custom AI configuration with prompts tailored to each salon’s specialties and availability. Smith.ai also provides advanced call analytics, real-time metadata, and visual dashboards to track booking trends, peak hours, and client preferences. Their system integrates with over 7,000 business tools, including CRM platforms, booking systems, and payment processors. While the AI handles most calls, human agents are available for escalation when needed. The service starts at $49/month for 50 calls, with additional calls priced at $0.99 each. However, the platform does not offer calendar sync with Calendly or GoHighLevel, and setup requires manual configuration. According to user testimonials, the AI is highly accurate and consistent, but some users report that the initial setup is more involved than AI-first competitors. The platform is ideal for salons that want AI automation with the safety net of human backup and deep integrations.

According to their website, Upfirst.ai offers an AI-powered answering service for beauty salons that integrates with booking software to handle appointment bookings in real time. The platform emphasizes effortlessness, allowing salons to focus on clients while the AI handles calls 24/7. It supports customizable scripts, instant answers to FAQs, and real-time CRM integration. The AI assistant syncs with calendars to prevent double bookings and sends instant notifications to salon owners. The service is affordable, with no upfront fees, and offers a free trial with no credit card required. However, the platform does not offer calendar integration with Cal.com or GoHighLevel, and its AI voice is not described as having emotional nuance or long-term memory. According to customer testimonials, the AI is effective for routine calls but lacks the personalization of more advanced systems. The platform is ideal for small salons that want a simple, cost-effective solution to avoid missed calls without technical complexity. Its strength lies in its simplicity and affordability, but it falls short in advanced AI capabilities.

According to their website, AnswerHero offers a 24/7 bilingual answering service for hair salons, with English and Spanish-speaking agents trained to handle calls professionally. Their virtual receptionists manage appointment scheduling, message taking, and client inquiries, following customized scripts to match each salon’s brand and services. The service is designed for salons that want consistent, reliable support without hiring full-time staff. AnswerHero emphasizes professionalism, with college-educated agents and prompt script updates. Their pricing is not publicly listed, but they offer custom quotes based on call volume and service level. According to testimonials, clients appreciate the human touch and multilingual support, especially in diverse communities. However, the platform does not offer AI automation, calendar integration, or real-time analytics. Call handling is entirely human-based, which means response times can vary, and setup takes longer than AI-first platforms. The service is best for salons that prioritize a human connection and need bilingual support, but it lacks the automation and scalability of AI-driven solutions.

According to their website, Map Communications offers a live answering service for salons and spas with 24/7 coverage, bilingual agents, and customizable call scripts. Their virtual receptionists handle appointment scheduling, message taking, and client inquiries, ensuring no call goes unanswered. The platform emphasizes professionalism and consistency, with agents trained to follow your brand’s tone and policies. They offer flexible pricing based on call minutes, with no overtime charges or hidden fees. According to customer reviews, the service is reliable and affordable, with a strong focus on customer satisfaction. However, the platform does not offer AI automation, calendar integration, or real-time analytics. Call handling is entirely human-based, which means response times are slower than AI systems, and setup takes longer. The service is ideal for salons that want a reliable, professional human receptionist without long-term contracts. It’s particularly strong for businesses that need consistent, personal service and are willing to trade automation for human interaction.