The #1 AI Phone Answering Service for New York Property Management Companies24/7 AI Answering for New York Property Management Companies

Missed After-Hours Calls from Tenants

In New York’s high-density neighborhoods, tenants often report maintenance issues late at night or on weekends. With 73% of property managers citing after-hours calls as a top challenge, unanswered calls lead to delayed repairs, tenant frustration, and potential property damage.

Sky-High Staffing Costs

Hiring a full-time receptionist in New York costs an average of $58,000 per year. For small-to-mid-sized property management firms, this is unsustainable. Many companies are forced to choose between poor coverage or unaffordable labor.

Lost Opportunities Due to Voicemail

When calls go to voicemail, 85% of callers never return. In a competitive market like New York, this means missed lease renewals, lost new tenants, and declining tenant satisfaction—costing firms an average of $12,000 per year in lost revenue.

Respond to Every Tenant Call

With 99% answer rate, Answrr ensures no maintenance request or leasing inquiry goes unanswered—critical in a city where tenant satisfaction drives retention.

99% answer rate (vs. 38% industry average)

Cut Phone Costs by 80%

Replace a $58,000/year receptionist with a $99–$449/month AI system—saving thousands while scaling service across Manhattan, Brooklyn, and beyond.

Businesses using Answrr cut phone staffing costs by up to 80%

Automatically Book Leasing & Maintenance Calls

In 2025, 41% of NYC property managers reported higher retention after AI call handling. Answrr books appointments in real-time, so your calendar fills even when you’re asleep.

In 2025, 41% of property management companies reported increased tenant retention after implementing AI-powered call handling

“In Manhattan, every tenant call matters. Since switching to Answrr, we’ve reduced missed maintenance calls by 95% and seen a 30% increase in lease renewals. Our tenants love the instant response.”

“We used to rely on an answering service, but the quality was inconsistent. Now, our AI receptionist answers every call in a professional, friendly tone—just like our best employee. It’s been a game-changer in Brooklyn.”

“After-hours calls were our biggest pain point. With Answrr, we now answer every tenant request instantly—whether it’s a leak at 2 a.m. or a lease renewal in the weekend. Our retention has never been higher.”