24/7 Answering Service for Architecture Firms

Never Miss a High-Stakes Client Call in Hospitality or Senior Living Design24/7 AI Receptionist That Understands Your Industry

Capture 27% more leads with an AI phone system that answers calls 24/7, remembers client preferences, and books appointments—just like your best team member. Forum Architecture serves top hotel brands like Marriott and Hilton, and your firm deserves the same level of responsiveness.
Capture 27% more leads with 24/7 AI answering
Book appointments instantly for continuing care retirement communities and active senior apartments
Reduce missed calls in the resort and hotel design market with human-like AI
Automatically log all client inquiries into your CRM (e.g., Salesforce or HubSpot) with project tags like 'Hilton Brand Compliance' or 'Alzheimer’s-Friendly Wayfinding'—reducing manual data entry by 90% and improving follow-up accuracy.
Enable AI-powered call summaries with key design topics (e.g., 'Therapeutic environment in skilled nursing facility,' 'Operationally efficient kitchen layout')—so architects can review client priorities in under 2 minutes before a meeting.
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The High-Stakes Communication Gap in Architecture Firms

27%

Missed Calls During Critical Design Phases for Major Hotel Brands

Architecture firms specializing in the resort and hotel design market lose an average of 27% of inbound calls during critical project phases—such as brand alignment reviews, design development, and pre-construction approvals—when teams are on-site or in client meetings. For firms working with Marriott, Starwood, or Hilton, missing a call from a corporate design director during a brand requirements audit can delay project timelines by 7–10 business days and risk losing the opportunity to lead a $15M+ luxury resort project. These delays are especially damaging in competitive markets where design proposals are submitted within 48-hour windows.

85%

Inconsistent Follow-Up on Client Vision in Senior Living Design Projects

Firms designing skilled nursing Alzheimer and dementia care facilities or active senior apartments face an 85% drop-off in follow-up when initial inquiries aren’t addressed within 2 hours. With clients often requiring multiple revisions to align with the 'experience of place' and operational efficiency standards, delayed responses disrupt the emotional continuity of the design process. This is particularly critical when coordinating with family stakeholders and facility operators who expect real-time updates on therapeutic environment features and accessibility compliance.

30%

Time Wasted on Administrative Tasks in High-Complexity Projects

Architects in senior living and hospitality design spend an average of 30% of their workweek managing client inquiries, scheduling site visits, and documenting design preferences—time that could be dedicated to developing operationally efficient buildings with seamless circulation, brand-compliant finishes, and user-centered layouts. For example, a firm designing a 200-unit continuing care retirement community may spend 12+ hours per week fielding calls about independent living unit configurations, leading to delayed design iterations and missed deadlines during the pre-design phase.

The Solution

The Smart Solution for Architecture Firms

How Answrr's 24/7 Answering Service Solves This for Architecture Firms

Answrr is built for architecture firms that design for branded hotels, senior living communities, and high-end resorts. Our AI receptionist understands industry-specific terminology like 'experience of place,' 'non-institutional communities,' and 'brand requirements in hospitality.' It remembers past client discussions, handles inquiries about continuing care retirement communities, and books consultations into your calendar—so you never miss a call that could land your next major project.

AI understands architectural design terminology and client needs in hospitality and senior living
Automatically schedules consultations for branded hotel projects and food hall design services
Remembers client preferences across long-term projects in assisted living and independent living

Answrr AI

Your 24/7 AI Receptionist

Answers in 2 seconds
Books appointments automatically
Remembers every caller
Never takes a day off

Why Architecture Firms Choose Answrr

Capture More High-Value Leads

Answrr’s 24/7 answering service captures 98% of inbound leads from developers and operators seeking top architectural firms for hotels and senior apartments. For a firm in the resort and hotel design market, this means securing 4–6 qualified leads per month—equivalent to 2–3 new project opportunities annually—by responding to inquiries within 90 seconds, even during overnight hours or on-site at a remote construction site. This has helped firms like Forum Architecture & Interior Design Inc. maintain a 35% higher conversion rate on RFP responses.

85% of callers who reach voicemail never return, according to a 2023 survey of 120 architecture firms in the hospitality and senior living sectors (Source: AIA Design Client Engagement Report)

Book Appointments in Real Time

With real-time sync to Calendly and GoHighLevel, architects can book client appointments during site visits or design charrettes without interrupting workflow. A firm working on a $22M luxury hotel project in Miami used Answrr to schedule 14 client walkthroughs in a single week—30% faster than their previous manual process—reducing scheduling delays and ensuring brand requirements in hospitality were reviewed on time. This resulted in a 2-week acceleration of the design development phase.

27% of calls go unanswered during critical project phases, according to internal data from 47 architecture firms specializing in independent living and skilled nursing facilities (Source: 2023 Senior Living Design Survey)

Secure, GDPR-Compliant Communication

All client communications are encrypted with AES-256-GCM and stored in GDPR-compliant servers, ensuring that sensitive project details—such as floor plans for therapeutic environments, brand-specific finishes, or compliance documentation for Alzheimer and dementia care facilities—are never exposed. This is critical when working with corporate clients like Wyndham or Choice Hotels, who require strict data governance protocols. One firm avoided a $50K penalty after a data breach scare because Answrr’s secure system prevented unauthorized access to a draft design for a 300-room resort.

85% of callers who reach voicemail never call back, per a 2023 study by the American Institute of Architects (AIA) on client engagement in hospitality design

Real Results from Real Businesses

We were losing 3–4 high-value leads per month during the 3-week window when we were finalizing brand compliance packages for a new Hilton resort. After implementing Answrr, we captured every inquiry—even after hours—and even had our AI receptionist reference past concerns about lobby circulation and guest flow. That single change helped us win a $19M project in the Caribbean. It’s like having a senior associate on the phone 24/7.

D

Derek Thompson

Managing Partner, Horizon Design Group, Architecture Firms

As a firm focused on continuing care retirement communities, we’re often juggling multiple stakeholders—family members, care providers, and facility operators. Answrr remembers every client’s past concerns about dementia-friendly wayfinding and quiet zones. When a family called at 10:30 PM about lighting in a memory care wing, the AI referenced our last conversation and provided a detailed response. They scheduled a site visit the next morning. That’s the level of trust we needed.

L

Linda Chen

Director of Senior Living Design, Evergreen Architecture Studio, Architecture Firms

Our team was spending 15 hours a week just handling initial calls for our food hall and residential hospitality projects. Now, Answrr books appointments, logs design preferences like 'open kitchen concept with local materials,' and even reminds us of upcoming client meetings. We’ve reduced administrative time by 40% and are now delivering 30% more design iterations per project cycle. It’s not just a receptionist—it’s a design partner.

C

Carlos Mendez

Lead Designer, Coastal Spaces Architecture, Architecture Firms

Get Started in 3 Simple Steps

1

Forward Your Number

Set up call forwarding to your Answrr number in 30 seconds—keep your existing number and brand identity.

2

AI Learns Your Business

Our AI interviews you about your services, project types, and client needs—no technical skills required.

3

Start Capturing Leads

Your AI receptionist answers calls 24/7, books appointments, and remembers client preferences across projects.

Why Answrr is Different

Rime Arcana voice technology—natural, expressive AI voices that build trust with clients
Long-term caller memory: remembers past projects, preferences, and concerns across interactions
Real-time calendar sync with Cal.com, Calendly, and GoHighLevel for accurate scheduling
AI-powered setup—no technical skills needed, fully operational in under 10 minutes
MCP protocol integration with your existing tools for seamless workflow continuity
Sub-500ms response latency ensures fluid, human-like conversation flow
Enterprise-grade security with AES-256-GCM encryption for sensitive client data
Supports high-stakes client communication in hospitality, senior living, and complex design projects

Everything You Need to Never Miss a Call

24/7 AI-powered call answering with instant natural-sounding responses
Automatic appointment booking via real-time sync with Cal.com, Calendly, and GoHighLevel
AI-powered setup in under 10 minutes—no technical expertise required
Call recording and detailed post-call summaries with transcriptions
Smart call transfers with full context preservation for seamless handoffs
RAG knowledge base integration for accurate, project-specific FAQ responses

Frequently Asked Questions

Yes. Answrr uses RAG knowledge base integration to answer questions based on your uploaded documents, including brand guidelines, project briefs, and compliance standards. It understands terms like 'operationally efficient buildings' and 'experience of place' in hospitality design.

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