Never Miss Another High-Value Client Call24/7 AI Receptionist for Architecture Firms

“We were losing leads during our busiest months—especially when our team was on-site for a high-profile mixed-use development in Chicago. One night, a developer called at 9:15 PM about a last-minute change in the Design Development phase. The answering service captured the call, confirmed the project name, and booked a 7:00 AM meeting with our lead architect. That call turned into a $280K expansion project. Since switching, we’ve converted 12 after-hours leads into contracts—adding over $450K in new revenue in just 6 months.”

“As a remote team managing a multi-phase Design-Build project in Portland, we needed a way to handle urgent calls without disrupting our BIM workflow. The answering service remembers client preferences—like when a client prefers to discuss Construction Documentation via video call—and routes calls accordingly. Last month, a city inspector called at 10 PM about a zoning variance; the system flagged it as urgent and connected us within 90 seconds. We submitted the correction the next morning, avoiding a 3-week delay. It’s like having a virtual front desk that knows our projects better than we do.”

“Before, we’d spend 15 hours a week just managing voicemails and forwarding calls. Now, every inquiry—whether it’s about a Project Feasibility Study for a historic renovation or a request for a stakeholder coordination meeting—is logged, summarized, and scheduled automatically. The system even pulls up past project notes when a client calls back. In the last quarter, we reduced administrative time by 76% and increased our design team’s billable hours by 28%. For a firm with 12 employees, that’s nearly 1,400 extra hours of productive work annually.”