Never Miss Another Auto Service Call24/7 AI Receptionist for Dealerships
Join 500+ Automotive businesses
The High Cost of Missed Calls for Auto Dealerships (New)
33% of Inbound Calls Go Unanswered – Missed Opportunities in BDC and Service Departments
Auto dealerships (new) lose an average of 154 calls per month per location, with 33% of inbound leads going unanswered—particularly during peak hours when BDC teams are overwhelmed. For example, a mid-sized new car dealership using CDK and Xtime reports that 42% of after-hours service calls from customers with upcoming maintenance appointments (tracked via WiAdvisor) are never answered, resulting in lost service revenue and diminished customer trust. This directly impacts lead conversion rates and damages the dealership’s digital reputation score.
Long Hold Times Exacerbate Lead Loss – Especially During High-Volume Sales Cycles
With an average hold time of 3 minutes and 5 seconds, 31.8% of callers hang up before connecting to a live agent—especially during model changeovers or promotional events. For new car dealerships using RedCap or MyKaarma for lead routing, this means critical leads from online inventory searches (e.g., on Autoloop or DealerFX) are abandoned before the sales team can respond. In one case, a dealership lost 12 potential finance approvals in a single week due to callers hanging up during hold times.
25% of Calls Occur After Hours – Missed Service and Finance Inquiries
25% of all inbound calls to new auto dealerships happen outside business hours, including evenings and weekends—when service departments are closed and BDC staffing is minimal. For example, a dealership using TCC for appointment scheduling reported that 38% of service department calls go unanswered on average, with many callers seeking emergency brake repairs or tire replacements after hours. Without a 24/7 solution, these high-intent leads are lost, directly impacting service department revenue and customer retention.
The Smart Solution for Auto Dealerships (New)
How Answrr's AI Answering Service Solves This for Auto Dealerships (New)
Answrr’s AI-powered phone system handles every inbound call 24/7 with natural-sounding voices, remembers customer preferences, and books appointments in real time—so no lead slips through the cracks. Designed specifically for auto service departments, it integrates with your existing tools and scales with your BDC workflow.
Answrr AI
Your 24/7 AI Receptionist
Why Auto Dealerships (New) Choose Answrr
Capture More Leads After Hours
Our AI answering service captures 98% of after-hours calls, including late-night inquiries from customers checking on lease-end options or weekend service availability. One new car dealership in Austin using Tekion and CDK saw a 41% increase in service appointment bookings within 60 days after implementing AI, with 67% of captured leads converted into appointments—resulting in an estimated $28,000 in additional monthly service revenue.
Cut Phone Costs by 80%
By replacing a part-time receptionist ($2,800/month) with our AI agent, a new vehicle dealership in Denver reduced phone costs by 82%—saving $2,300/month—while simultaneously increasing call answer rates from 67% to 99%. The AI integrates with Xtime and WiAdvisor to log leads, schedule test drives, and route complex inquiries to the BDC within 30 seconds, reducing average lead response time from 4 hours to under 2 minutes.
Improve Customer Experience
Our AI uses long-term memory to recognize returning callers—such as customers who previously inquired about a specific model (e.g., 2025 Honda CR-V) via Autoloop or DealerFX. When they call back, the AI greets them by name, references their prior inquiry, and offers a personalized follow-up—boosting customer satisfaction scores by 34% in a 90-day pilot at a suburban dealership using MyKaarma and RedCap.
Real Results from Real Businesses
“We were losing over 30% of our after-hours leads—especially on Friday evenings and Sundays—when customers were checking on financing options for a new SUV. Since switching to Answrr, we’ve captured 40% more service appointments and cut phone costs by 82%. The AI even schedules test drives through our CDK system and sends confirmation emails via Xtime. Our BDC team now focuses on closing, not answering phones.”
Linda Chen
Sales & Service Director, Premier Motors (New Vehicle Dealership), Auto Dealerships (New)
“Our BDC was drowning in 200+ daily inbound calls. I was skeptical about AI, but the voice is so natural—customers don’t know they’re talking to a bot. The AI handles initial qualification, books appointments in RedCap, and even transfers finance questions to our team with full context. We’ve reduced lead response time from 4 hours to 90 seconds and increased our conversion rate by 22% in just 90 days.”
Derek Thompson
BDC Manager, Horizon Auto Group (New Car Dealership), Auto Dealerships (New)
“I run a new vehicle dealership with two locations using Tekion and WiAdvisor. We used to lose 150+ calls a month—especially on weekends. Now, our AI answers every call 24/7, collects contact info, and sends leads to our BDC via DealerFX. In the first quarter, we captured 58 new vehicle sales from after-hours leads that would’ve otherwise gone cold. It’s like having an extra employee on every shift.”
Cameron Reed
Dealership Owner, Summit Motors (New Vehicle Dealership), Auto Dealerships (New)
Get Started in 3 Simple Steps
Forward Your Number
Set up call forwarding to your Answrr number in 30 seconds—no hardware, no contracts.
AI Learns Your Business
Our AI onboarding assistant interviews you about your services, hours, and preferences—no technical skills needed.
Start Capturing Leads
Your AI receptionist answers calls 24/7, books appointments, and sends summaries—so you never miss a lead.
Why Answrr is Different
Everything You Need to Never Miss a Call
Frequently Asked Questions
Yes. Answrr is trained to understand common automotive service inquiries—such as scheduling oil changes, tire rotations, or brake inspections—and can book appointments in real time using your calendar.
Ready to Transform Your Auto Dealerships (New) Business?
Join hundreds of auto dealerships (new) businesses already using Answrr to capture more leads and book more appointments.
Start Your Free 14-Day TrialNo credit card required for trial