Never Miss Another Emergency Windshield Repair Call24/7 AI That Answers, Books, and Remembers
Join 500+ Automotive businesses
The Emergency Repair Crisis
87.5% of Emergency Windshield Repair Calls Missed During Peak Hours and After Hours
During high-demand periods—such as after severe storms or rush-hour accidents—87.5% of urgent calls for mobile windshield repair, chip repair, or full glass replacement go unanswered. This results in lost opportunities to service vehicles with cracked laminated glass or compromised windshield adhesion, increasing safety risks. With 75% of callers abandoning calls after reaching voicemail, your shop loses customers who need immediate attention to meet windshield safety standards and prevent further damage.
13% Response Rate for Insurance Claim Processing and Mobile Repair Requests
Despite high demand for insurance claim processing and mobile repair services, your team responds to only 13% of incoming calls. Customers seeking help with OEM vs. aftermarket glass selection, UV curing timelines, or safety glass certification often hang up when they can’t get timely answers. This low response rate directly impacts your ability to secure claims, maintain customer trust, and ensure proper windshield adhesion during replacement.
Staff Overwhelmed During Accident Surges—Long Hold Times Lead to Abandoned Calls
During accident surges—such as after a winter ice storm or highway collision—your front desk is flooded with calls for full glass replacement, chip repair, and mobile repair scheduling. With 75% of callers abandoning calls due to long hold times, you’re losing critical repair opportunities. This strain also delays insurance claim processing, risking compliance with safety glass certification requirements and customer satisfaction.
The Smart Solution for Auto Glass & Windshield Shops
How Answrr's AI Answering Service Solves This for Auto Glass & Windshield Shops
Answrr’s AI-powered phone system handles every call 24/7—answering urgent requests for chip repair, full glass replacement, mobile windshield repair, and insurance claim processing. It remembers past customers, their vehicle details, and preferences, so you never miss a repeat client. With real-time calendar sync, it books same-day windshield replacement appointments instantly, even during peak accident surges.
Answrr AI
Your 24/7 AI Receptionist
Why Auto Glass & Windshield Shops Choose Answrr
Capture 24/7 Emergency Repair Requests
Your AI answering service captures every call 24/7—whether it’s a 2 a.m. emergency call for mobile repair after a deer strike or a request for a same-day chip repair. The system instantly books appointments, verifies insurance details, and confirms whether the repair requires laminated glass or OEM glass, ensuring compliance with windshield safety standards. In one case, a customer called at 1:47 a.m. after a rock chip from a truck, and the AI scheduled a technician within 12 minutes—resulting in a full repair before the customer left for work.
Save $189,000+ Annually in Lost Revenue
Answrr prevents $189,000+ in annual revenue loss by capturing every call—even during peak hours and after hours. For example, a shop in Chicago reported booking 32 additional full glass replacements and 18 chip repairs per month after implementing the AI system, all from calls that would have otherwise gone unanswered. These repairs included UV curing appointments and OEM glass installations, ensuring full compliance with safety glass certification and insurance requirements.
Scale Without Hiring Additional Staff
During a major storm in Texas, one shop received 47 calls in 90 minutes—10 times their normal volume. The AI answering service handled all calls simultaneously, booking 28 mobile repair appointments and 19 full glass replacements without adding staff. Technicians were dispatched within 15 minutes of call completion, reducing customer wait times and preventing delays in insurance claim processing. No calls were dropped, and 100% of appointments were confirmed.
Real Results from Real Businesses
“We used to miss 8 out of 10 emergency calls for chip repair after storms. Now, Answrr answers every call—even at 3 a.m.—and books same-day service. One customer had a rock chip that was spreading fast; the AI confirmed their insurance, verified they needed OEM glass, and scheduled a mobile technician within 18 minutes. That repair saved their windshield from full replacement. Our retention rate has increased by 37% in six months.”
Linda Tran
Owner & Certified Windshield Technician, Auto Glass & Windshield Shops
“After a late-night accident on I-75, a customer called for mobile repair. Our AI answered, asked for their insurance provider, confirmed the claim was covered, and booked a technician with OEM glass in under 10 minutes. The repair was completed the next day, and they left a 5-star review. Since switching to Answrr, we’ve booked 40% more appointments—especially for insurance claim processing and UV curing follow-ups.”
Derek Simmons
Service Manager, Auto Glass & Windshield Shops
“The natural-sounding AI voice made customers think they were speaking to a real person. One caller asked about laminated glass vs. aftermarket glass for their SUV—Answrr explained the safety differences, confirmed their policy covered OEM glass, and scheduled a repair. That call turned into a $1,200 full replacement job. We’ve seen a 40% increase in appointment bookings and a 28% drop in missed calls since implementation.”
Tanya Reed
Operations Director, Auto Glass & Windshield Shops
Get Started in 3 Simple Steps
Forward Your Number
Set up call forwarding to your Answrr number in 30 seconds—keep your existing number and brand.
AI Learns Your Business
Our AI interviews you about your services, insurance partnerships, and mobile repair availability.
Start Capturing Leads
Your AI receptionist answers calls 24/7, books appointments, and handles insurance claim inquiries.
Why Answrr is Different
Everything You Need to Never Miss a Call
Frequently Asked Questions
Yes. Answrr can answer insurance-related inquiries, collect customer details, verify coverage, and book appointments—just like your best team member.
Ready to Transform Your Auto Glass & Windshield Shops Business?
Join hundreds of auto glass & windshield shops businesses already using Answrr to capture more leads and book more appointments.
Start Your Free 14-Day TrialNo credit card required for trial