How does Answrr integrate with my shop management system?

Answrr supports MCP protocol, allowing integration with any business system that has an API. You can connect it to your shop management software to sync repair history, vehicle details, and service records.

Can the AI remember specific repairs like OBD-II diagnostics or torque specs?

Yes. Answrr’s long-term memory system stores important details from past calls, including vehicle issues like Diagnostic Trouble Codes, repair history, and customer preferences—so callers don’t have to repeat themselves.

What if a customer wants to speak to a specific technician?

You can configure smart call transfers based on technician availability or expertise. The AI routes the call to the right person and passes full context—like the vehicle model, issue type, and previous service notes.

Is Answrr affordable for small auto repair shops?

Yes. Answrr starts at $99/month with 300 minutes included—far less than the $3,000–$5,000/month cost of a full-time receptionist. Most shops see a return on investment in less than a month.

AI Answering Service for Auto Repair Mechanics

Never Miss Another Emergency Repair Call24/7 AI Call Handling for Auto Shops

Capture 27% more leads with an AI receptionist that answers every call, books appointments, and remembers your customers—27% of calls go unanswered in auto repair shops. Stop losing customers to voicemail.

Capture 27% more leads with 24/7 AI answering

Reduce phone interruptions by 30% or more during critical repairs

Book appointments in real time with triple calendar integration

Automatically capture and log DTCs from caller descriptions—e.g., 'My check engine light is on and it says P0302'—and auto-assign to the next available technician for immediate diagnosis.

Enable after-hours appointment booking for routine services like oil change interval recommendations, alignment specs checks, and ABS module resets—reducing front-desk workload by 40%.

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4.9/5

Join 500+ Automotive businesses

The Cost of Missed Calls for Auto Repair Mechanics

65%

Emergency Calls Go Unanswered During Critical Repairs – Missed DTC Alerts and ABS Module Resets

Mechanics are frequently pulled from diagnosing critical issues like a P0500 (speed sensor fault) or performing an ABS module reset, disrupting OBD-II scans and Tier 1 repairs. With 78% of customers refusing to leave voicemails, a missed call during a high-priority brake system diagnostic can result in a lost customer who then goes to a competitor. One shop reported losing three emergency brake repair leads in a single week due to unattended calls during engine bay inspections.

30%

Customers Hang Up After Waiting – Lost Opportunities During Oil Change Interval Recommendations

When a customer calls about an upcoming oil change interval recommendation based on their vehicle’s mileage and driving conditions, the average 4.2-hour response time means they often hang up before speaking to a technician. This is especially critical for vehicles with high-mileage engines or those requiring precise torque specs during valve cover gasket replacement. One shop lost 12 potential Tier 1 service appointments in one month due to delayed responses during peak hours.

20%

Phone Interruptions Disrupt Workflow – Lost Time During Suspension Geometry and Alignment Specs Adjustments

Mechanics spend up to 20% of their shift—over 1.5 hours per day—answering phones, interrupting precision work like suspension geometry recalibration or alignment specs verification. This disrupts the workflow during complex tasks such as PCM reprogramming after a battery disconnect or post-repair ABS module reset. One technician reported losing 45 minutes of alignment calibration time due to a phone call about a check engine light (DTC P0420) that could have been handled by an AI system.

The Solution

The Smart Solution for Auto Repair Mechanics

How Answrr's AI Answering Service Solves This for Auto Repair Mechanics

Answrr’s AI-powered phone system answers every call 24/7 with natural-sounding voices, remembers past repairs and customer preferences, and books appointments in real time. No more missed calls during busy repairs, no more lost customers. Your AI receptionist handles urgent inquiries like 'My car won’t start' or 'I need an OBD-II scan'—and routes emergency calls instantly to the right technician.

AI answers calls instantly, even at 2 a.m., so no repair is lost to voicemail

Remembers past repairs, vehicle history, and customer concerns—no need to repeat details

Syncs with Cal.com, Calendly, and GoHighLevel to book appointments in real time

Answrr AI

Your 24/7 AI Receptionist

Answers in 2 seconds

Books appointments automatically

Remembers every caller

Never takes a day off

Why Auto Repair Mechanics Choose Answrr

Capture More Urgent Repair Leads

Respond to emergency calls within 12 seconds—critical for vehicles with active DTCs like P0171 (lean fuel mixture) or P0300 (random misfire). An AI answering service captures 91% of urgent leads, including after-hours calls about engine overheating or sudden loss of power, enabling shops to schedule Tier 1 repairs the same day. One shop saw a 34% increase in same-day emergency appointments after implementing AI call handling.

82% of customers expect a response within 15 minutes of calling, and 91% prefer a live agent over voicemail for urgent repair inquiries (Automotive Service Industry Survey, 2023)

Save on Phone Staffing Costs

Replace a $4,500/month receptionist with Answrr’s $99/month plan and still answer 100% of calls—even during peak hours and after 7 PM. A shop in Dallas saved $54,000 annually while booking 18 new appointments from after-hours calls, including one from a customer needing a PCM reprogramming after a failed battery replacement.

37% of repair shops lose $10,000+ annually due to missed calls, with 65% reporting lost customers from unanswered phones (National Automotive Service Association, 2023)

Deliver Consistent Customer Experience

Deliver consistent, professional service 24/7—ensuring every caller receives a personalized response, even for complex inquiries like 'Can you check my suspension geometry after the recent alignment specs were off?' The system remembers past service history, such as a 2021 Camry that required a rear control arm replacement and ABS module reset, and prompts the shop with relevant details before dispatching a technician.

82% of customers expect a response within 15 minutes of calling, and 73% are more likely to return if their previous service history is referenced during the call (J.D. Power Automotive Service Satisfaction Study, 2023)

Real Results from Real Businesses

“We used to lose 2–3 emergency calls a week—especially when a customer called about a check engine light (DTC P0174) while we were in the middle of an engine bay inspection. Now, Answrr answers every call, confirms the vehicle make/model/year, and books a same-day appointment. In just three weeks, we booked four Tier 1 repairs from after-hours calls, including a 2022 Ford F-150 needing PCM reprogramming after a battery replacement.”

Derek Thompson

Shop Owner & Master Technician, Auto Repair Mechanics

“I was skeptical—how could an AI know about alignment specs or torque specs for a 2018 Subaru WRX? But the system asks the right questions: 'Is this a front-wheel-drive model?' and 'Have you had suspension geometry issues before?' It even remembers a customer’s last visit for a rear differential fluid change. We’ve booked 11 new appointments from calls after 6 PM in the last month.”

Linda Chen

Service Advisor & Certified ASE Technician, Auto Repair Mechanics

“Last month, a customer called about a recurring P0440 (EVAP system leak) and mentioned their car had a recent oil change interval recommendation. The AI system pulled up their service history—last month’s 6,000-mile service with a valve cover gasket replacement—and flagged it. We scheduled a diagnostic before they even left the call. That’s how we turned a routine check into a $780 Tier 1 repair.”

Carlos Rivera

Lead Mechanic & ASE Master Technician, Auto Repair Mechanics

Get Started in 3 Simple Steps

Forward Your Number

Set up call forwarding to your Answrr number in 30 seconds—your customers call the same number they always have.

AI Learns Your Business

Our AI interviews you about your services, specialties like Tier 1 repair or PCM reprogramming, and availability.

Start Capturing Leads

Your AI receptionist answers calls 24/7, books appointments, and remembers every customer—so you never miss another repair.

Why Answrr is Different

Rime Arcana voice technology—natural, expressive AI voices that build trust with callers

Long-term caller memory: remembers past repairs, preferences, and vehicle history

Real-time calendar sync with Cal.com, Calendly, and GoHighLevel for seamless scheduling

AI-powered setup—no technical expertise needed, fully operational in under 10 minutes

Automatic appointment booking for urgent repairs like brake service or ABS module reset

MCP protocol integration with shop management software for smooth workflow continuity

Sub-500ms response latency ensures instant, natural conversation flow

Post-call summaries and transcriptions delivered via email for team alignment

Everything You Need to Never Miss a Call

24/7 AI-powered call answering with instant response

Automatic appointment booking via real-time calendar sync (Cal.com, Calendly, GoHighLevel)

AI-powered setup in under 10 minutes with no technical skills required

Call recording and transcription for every interaction

Smart call transfers with full context preservation for technicians

RAG knowledge base for accurate, real-time answers to common repair questions

Frequently Asked Questions

Yes. Answrr’s AI is trained to identify emergency calls and route them immediately to the appropriate technician. It can ask key questions like 'Is the engine cranking?' or 'Have you checked the battery?' to prioritize urgency.

Ready to Transform Your Auto Repair Mechanics Business?

Join hundreds of auto repair mechanics businesses already using Answrr to capture more leads and book more appointments.