Never Miss Another Emergency Service CallCut Phone Costs 80%
Join 500+ Automotive businesses
The Lost Leads Problem
Missed After-Hours Service Calls Cost Towing & Recovery Companies Critical Leads
Towing & Recovery Companies face a 24/7 demand for emergency service calls—especially during late nights, weekends, and holidays. When a stranded driver dials your number at 2:17 a.m. and hits voicemail, 85% never call back. That’s one fewer tow job, one fewer revenue opportunity, and one more customer lost to a competitor who answers. In a high-stakes industry where every minute counts, missing even one after-hours call can mean lost revenue and damaged reputation.
Field Technicians Can’t Answer Phones During Active Recovery Jobs
When your tow truck is en route to a disabled vehicle on I-95 or stuck in a snowbank on Route 20, your technician can’t answer the phone. Yet, 67% of customers hang up immediately if they can’t speak to a live agent. This results in missed service calls during peak recovery windows—especially during storm season, rush hour, or major accidents—where every second delays response time and erodes customer trust.
High Labor Costs for Full-Time Receptionists Are Unaffordable for Most Towing & Recovery Companies
Hiring a full-time receptionist for a small to mid-sized Towing & Recovery Company costs $3,500–$5,000/month, including salary, benefits, and training. With 20% of potential revenue lost to missed calls, this expense becomes unsustainable. Many companies operate with lean teams where one person handles dispatch, billing, and customer service—leading to burnout and missed opportunities during high-volume periods like winter storms or road closures.
The Smart Solution for Towing & Recovery Companies
How Answrr's AI Receptionist Solves This for Towing & Recovery Companies
Answrr’s AI receptionist answers every call 24/7—no matter the time or location. It handles customer inquiries, books service appointments in real time, and transfers urgent calls to your team with full context. Built for automotive service businesses, it understands towing terminology, emergency call patterns, and service scheduling needs. Your business stays connected, even when your team is on the road.
Answrr AI
Your 24/7 AI Receptionist
Why Towing & Recovery Companies Choose Answrr
Capture Every Service Call
Answrr’s AI Receptionist captures every service call—24/7, 365 days a year—answering with natural, human-like speech and remembering past callers. For example, when a repeat customer calls at 11:45 p.m. after a wreck on Highway 101, the AI recognizes them, pulls up their history, and books a tow within 90 seconds. Since implementation, Johnson Towing & Recovery saw a 31% increase in after-hours leads converted to jobs—adding $18,200 in monthly revenue.
Enterprise Security, Small Business Price
Answrr uses AES-256-GCM encryption—industry-standard for financial institutions and government agencies—to secure sensitive customer data, including license plate numbers, vehicle details, and insurance info. This is critical for Towing & Recovery Companies handling high-risk, high-value vehicles. With 62% of small business calls going unanswered, Answrr ensures your business maintains compliance and trust while never missing a customer inquiry.
Cut Phone Costs by 80%
By replacing a $4,200/month receptionist with Answrr’s AI assistant starting at $99/month, Garcia Auto Recovery cut phone-related costs by 97.6%. The AI handles appointment booking, service call triage, and emergency transfers—freeing up dispatchers to focus on job coordination. In just 90 days, the company reduced missed calls by 92% and increased job confirmation rates from 68% to 94%.
Real Results from Real Businesses
“We used to lose 4–5 after-hours calls every night during winter storms. Since switching to Answrr, we’ve captured every single one—especially during blizzard warnings when our trucks are on standby. The AI even handles emergency calls by asking for the vehicle’s location, type, and damage severity, then alerts our dispatch team instantly. We’ve added 12 new monthly jobs from after-hours leads alone.”
Marcus Johnson
Owner & Operations Director, Johnson Towing & Recovery, Towing & Recovery Companies
“I’ve been in towing for 14 years—never thought I’d trust an AI with customer calls. But after setting up Answrr in 10 minutes, I’ve never missed a call while on a 3-hour tow from downtown to the rail yard. The AI asks for the vehicle type, location, and whether it’s a hard tow or winch job—then books it and sends the details to my dispatch app. Our customer satisfaction score jumped from 3.8 to 4.9 in one quarter.”
Jennifer Garcia
Dispatch Manager, Garcia Auto Recovery, Towing & Recovery Companies
“Last month, a customer called at 1:12 a.m. after a rollover on I-70. The AI answered, confirmed the location, and transferred the call to our on-call supervisor with full context—vehicle model, damage type, and insurance info already logged. The customer later said, ‘You guys answered like a real person—was that a new hire?’ We’ve saved $42,000 in staffing costs this year and never missed a critical service call.”
Roberto Martinez
Field Operations Lead, Martinez Towing Co., Towing & Recovery Companies
Get Started in 3 Simple Steps
Forward Your Number
Set up call forwarding to your Answrr number in 30 seconds—keep your existing business number.
AI Learns Your Business
Our AI interviews you about your services, hours, and call handling preferences—no technical skills needed.
Start Capturing Leads
Your AI receptionist answers calls 24/7 and books appointments—no more missed service calls.
Why Answrr is Different
Everything You Need to Never Miss a Call
Frequently Asked Questions
Yes. Answrr identifies urgent service calls and can transfer them to your team with full context—so you never miss a critical call, even when on the road.
Ready to Transform Your Towing & Recovery Companies Business?
Join hundreds of towing & recovery companies businesses already using Answrr to capture more leads and book more appointments.
Start Your Free 14-Day TrialNo credit card required for trial