Never Miss a Critical Malpractice Case Call24/7 AI Receptionist That Qualifies Leads

“We used to lose clients because our office wasn’t staffed after 6 PM. A patient called at 8:15 PM about a surgical error during a laparoscopic procedure—she was in pain, scared, and didn’t know if she had a breach of duty. Our AI agent asked the right questions: 'Did you sign the informed consent form?' 'Was the complication documented in the chart?' It flagged the case as high-risk, routed it to our lead attorney within 2 minutes, and scheduled a consultation the next morning. We filed the claim before the 3-year statute of limitations expired. That case settled for $415,000—our largest to date.”

“I was skeptical about AI handling malpractice calls—until I heard it ask a caller about 'whether the standard of care was met during the emergency C-section' and then verify if the patient had a documented adverse event. It even asked about the timing of the fetal distress signal. The client said, 'This sounds like a real lawyer.' We’ve since captured 12 high-value cases in the past 6 months, including two involving delayed cancer diagnosis and one with a failed informed consent for a high-risk surgery. The AI remembers every detail—no more rehashing the same story.”

“Our firm handles complex cases involving expert witness coordination and medical record review. Before the AI, we’d lose leads because we couldn’t respond immediately. Now, when a patient calls about a misdiagnosed stroke or a medication error, the AI asks about the timeline, whether imaging was reviewed, and if the doctor explained the risks. It flags cases with strong causation and damages, and books appointments with our neurology expert attorney. We’ve reduced our lead response time from 4 hours to under 90 seconds—and our case conversion rate has jumped from 18% to 34%.”