Never Miss Another Emergency Tire or Alignment Call24/7 AI Phone Team, Always On

“Our technicians were constantly interrupted during tire installations and wheel alignment sessions—especially when adjusting camber angle and toe-in/toe-out. We were losing 27% of calls during peak hours. Since switching to the AI phone system, we’ve captured 32% more emergency leads, including customers needing immediate tire balance after a blowout. The AI even verifies the vehicle’s load rating and speed rating before booking, which has reduced scheduling errors by 40%. It’s like having a second front-desk team that never sleeps.”

“I was skeptical—how could an AI handle a customer asking about tire tread depth checks or alignment specs after a fender bender? But the voice is so natural, and it uses exact industry terms like ‘caster angle’ and ‘toe-out’ correctly. Last month, a customer called at 10:15 PM after hitting a pothole—our AI booked a same-day wheel alignment and even sent a confirmation with the expected alignment specs. We’ve reduced hang-ups by 41% and now offer true 24/7 tire emergency service. Customers don’t know they’re talking to a bot.”

“We operate three locations, and customers were getting different answers about discount tires, whether we offer free tire rotation with alignment, and if we carry tires with a 1000 kg load rating. It was a mess. Now, every call—whether for a tire tread depth check or a camber angle adjustment—is handled with the same script and real-time availability. The AI even tracks inbound interest and flags high-intent leads for follow-up. Since implementation, same-day service bookings have increased by 55%, and customer satisfaction scores rose from 3.8 to 4.7 on average.”