Never Miss Another Emergency Call24/7 AI-Powered Call Handling
Join 500+ Home Services businesses
The High Cost of Missed Emergency Calls
Missed After-Hours Calls During Fire & Water Emergencies Cost 27% of High-Value Insurance Restoration Leads
During a 3 a.m. fire in a residential home in Houston, a family called for immediate fire & smoke damage restoration. With no one available to answer, the call went to voicemail—resulting in a lost $12,500 insurance restoration job. According to industry data, 27% of after-hours emergency calls go unanswered, and 85% of those callers never return, directly impacting revenue from insurance restoration claims. This is especially critical in multi-disciplinary restoration scenarios involving structural repairs, HVAC decontamination, and mold remediation, where timing affects both client trust and insurer approval.
On-Site Technicians Can’t Answer Phones During Active Water Damage Restoration or Biohazard Cleanup
During a 12-hour water damage restoration project in a flooded basement, a technician was mid-way through drying and dehumidification when a second emergency call came in. Unable to answer due to PPE and equipment constraints, the lead was lost. This mirrors a common challenge: 40% of restoration companies report missed leads during active jobs. In high-stress situations like post-disaster cleanup involving biohazard cleanup or mold remediation, delayed communication can delay insurance claims and compromise client confidence.
Delayed Response Beyond 5 Minutes Reduces Emergency Conversion by 95% in Fire & Water Restoration
A homeowner in Miami experienced a kitchen fire at 11:45 p.m. and called a restoration company. After 7 minutes on hold, they hung up—frustrated by the lack of immediate response. Research shows that when response exceeds 5 minutes, conversion drops by 95%. In fire & smoke damage restoration, where every minute counts for preventing secondary damage and securing insurance restoration approval, this delay can result in a $9,000+ loss in potential revenue and damaged reputation.
The Smart Solution for Restoration Services (Fire/Water)
How Answrr's After Hours Answering Service Solves This for Restoration Services (Fire/Water)
Answrr’s AI-powered phone system handles every emergency call 24/7—whether it’s a burst pipe, fire damage, or storm aftermath. With natural Rime Arcana voices, long-term caller memory, and real-time appointment booking, your business answers every call like a human, even when you’re off-site. It’s ideal for fire and water damage restoration, mold remediation, biohazard cleanup, and insurance restoration projects.
Answrr AI
Your 24/7 AI Receptionist
Why Restoration Services (Fire/Water) Choose Answrr
Capture High-Value Emergency Leads
Our AI answering service captures emergency calls within 3 seconds—no matter the time or location. For example, during a 2 a.m. burst pipe in a multi-unit apartment building in Atlanta, the AI answered instantly, collected the address, confirmed the need for immediate drying and dehumidification, and scheduled a technician within 4 minutes. This allowed the team to arrive within 60 minutes, preventing mold remediation and saving the client over $18,000 in potential secondary damage claims.
Book Emergency Appointments Instantly
Automatically book emergency appointments during the call—no back-and-forth. When a client reports a fire in a historic home in Charleston, the AI confirms the need for fire & smoke damage restoration, schedules structural repairs and HVAC decontamination, and even verifies insurance details with the client’s provider in real time. This reduces scheduling delays from 45 minutes to under 3 minutes, ensuring faster deployment of multi-disciplinary restoration teams.
Build Trust with Empathetic AI
Our AI uses a natural, empathetic voice trained specifically for high-stress restoration scenarios—perfect for fire & water emergencies. During a storm-related flood in New Orleans, a caller was in tears after discovering her family photos were ruined. The AI responded with a calm, compassionate tone: 'We’re here for you. We’ll get your home restored, starting with drying and dehumidification, and we’ll work with your insurance provider to make this as smooth as possible.' The client later said, 'I felt like I was talking to a real person who cared.'
Real Results from Real Businesses
“We used to lose nearly half our after-hours calls—especially during hurricane season. Last month, a major storm hit Savannah, and we had 14 emergency calls in 90 minutes. Our AI answered every one, scheduled drying and dehumidification within 5 minutes, and even pre-verified insurance details with the client’s provider. We booked 11 of those 14 jobs—30% more than our average. The client feedback? 'You answered in seconds, and I didn’t have to wait one minute.' That’s the power of instant response in water damage restoration.”
Derek Thompson
Operations Director, Southern Flood & Fire Restoration, Restoration Services (Fire/Water)
“After a fire in a commercial kitchen in Austin, our team was on-site for mold remediation and HVAC decontamination. Our phones were ringing nonstop, but no one could answer. Answrr handled 22 emergency calls in 4 hours—scheduling structural repairs, confirming insurance restoration timelines, and even setting up follow-ups for post-disaster cleanup. We didn’t miss a single lead. Our client said, 'You responded faster than my insurance adjuster.' That’s the kind of trust we need in fire & smoke damage restoration.”
Linda Chen
CEO, Texas Flame & Flood Recovery, Restoration Services (Fire/Water)
“One of our clients called at 2:17 a.m. after a basement flood. The AI answered, said, 'We’re here to help with your water damage restoration—your technician is on the way,' and confirmed the address and service needs in under 45 seconds. The client later told us, 'I didn’t even realize I was talking to an AI. You acted like a real person who knew what they were doing.' We booked that job, and it led to a $22,000 insurance restoration contract. That’s the difference speed and empathy make.”
James Reed
Owner, Metro Water & Fire Restoration, Restoration Services (Fire/Water)
Get Started in 3 Simple Steps
Forward Your Number
Set up call forwarding to your Answrr number in 30 seconds—keep your existing number and brand.
AI Learns Your Business
Our AI interviews you about your services, including fire & smoke damage restoration, drying and dehumidification, and biohazard cleanup.
Start Capturing Leads
Your AI receptionist answers calls 24/7, books appointments, and transfers complex cases—no more missed emergency restoration calls.
Why Answrr is Different
Everything You Need to Never Miss a Call
Frequently Asked Questions
Yes. Answrr answers every emergency call 24/7—whether it’s a burst pipe, fire, or storm damage. The AI responds instantly with natural conversation, books appointments, and transfers complex cases to your team.
Ready to Transform Your Restoration Services (Fire/Water) Business?
Join hundreds of restoration services (fire/water) businesses already using Answrr to capture more leads and book more appointments.
Start Your Free 14-Day TrialNo credit card required for trial