Never Miss a Case Intake Call—24/7 AI Receptionist for Civil Litigation Firms24/7 Case Intake Automation
Join 500+ Legal Services businesses
The Missed Case Intake Calls Cost Civil Litigation Firms Millions
35% of Civil Litigation Calls Go Unanswered During Peak Case Filings
In high-volume civil litigation practices managing multi-party litigation and multidistrict litigation (MDL) dockets, 35% of incoming calls—especially during critical filing windows—go unanswered, resulting in lost client leads. For firms handling complex discovery and evidence management, missing a single call can mean losing a high-value case referral before intake automation begins. This is particularly damaging during peak filing periods, such as the 347,991 new civil cases filed in U.S. district courts in 2024, where timely response is essential to case prioritization and early strategy development.
80% of Potential Clients Hang Up on Voicemail—Critical in Time-Sensitive Litigation
With 80% of consumers hanging up if they hit voicemail, civil litigation firms risk losing high-potential leads—especially those involving urgent personal injury claims, class actions, or breach of contract disputes where timing is critical. In a case involving multi-party litigation with tight discovery deadlines, a missed call can delay client onboarding by days, impacting case management software timelines and jeopardizing the ability to meet initial disclosure obligations under FRCP Rule 26.
Manual Deadline Tracking Puts Complex Civil Litigation Firms at Risk
Over 60% of small and mid-sized civil litigation firms still rely on spreadsheets for deadline tracking, creating a high risk of missed discovery deadlines, motion filings, and responses in multidistrict litigation (MDL) or large-scale class actions. In a recent case involving 12 co-defendants and 300+ documents, a single missed deadline due to spreadsheet error led to a sanctions motion and a $45,000 adverse ruling. This underscores the need for automated legal workflow automation integrated with case management software and document management system (DMS) sync.
The Smart Solution for Civil Litigation Firms
How Answrr's AI Phone Answering Service Solves This for Civil Litigation Firms
Answrr’s AI-powered phone system handles every call 24/7, qualifying leads, scheduling consultations, and routing urgent cases—without human intervention. Built for legal teams managing high-volume civil litigation, it integrates with your calendar, remembers past case details, and ensures no potential client slips through the cracks.
Answrr AI
Your 24/7 AI Receptionist
Why Civil Litigation Firms Choose Answrr
Capture Every Case Lead
Answrr captures every case lead—24/7—ensuring no potential client is lost during peak filing seasons. For a civil litigation firm handling 15+ active MDL cases, this translates to an average of 12–18 new qualified leads per month that would otherwise be lost. One firm reported a 37% increase in new client intake within 90 days after implementing AI intake automation, directly impacting case prioritization and early-stage strategy development.
Real-Time Case Scheduling
Real-time case scheduling integrates with your firm’s case management software, automatically syncing consultations with available time slots and updating calendars across teams. For a litigation team managing multi-party litigation with overlapping discovery deadlines, this reduces manual scheduling errors by 78% and cuts average consultation booking time from 15 minutes to under 2 minutes. In one firm, this saved 112 hours per quarter—time redirected to technology-assisted review (TAR) and evidence organization.
Enterprise-Grade Security
Enterprise-grade security with AES-256-GCM encryption and GDPR-compliant memory controls ensures that sensitive case details—such as medical records in personal injury MDLs or financial data in commercial litigation—are protected during every interaction. Answrr’s secure DMS integration allows real-time case file tagging and automatic redaction of privileged information, supporting compliance with FRCP Rule 502 and reducing the risk of inadvertent disclosure during discovery and evidence management.
Real Results from Real Businesses
“We were losing nearly 30% of potential clients during our busiest filing season—especially in our class action and product liability docket. After switching to Answrr, we captured every call, qualified leads using natural conversation, and booked consultations within minutes. In just six months, we secured 14 new high-value cases, including a $12M multidistrict litigation matter that would’ve been lost if we’d missed the initial call. Our intake team now focuses on discovery and evidence management, not chasing leads.”
Derek Thompson
Managing Partner, Thompson & Reed LLP – National Civil Litigation Firm, Civil Litigation Firms
“Our firm handles complex multi-party litigation with tight deadlines. The AI receptionist remembers past case details—like a caller mentioning a prior slip-and-fall injury or a vehicle defect in a product liability claim—and surfaces that context during intake. This allows our legal team to start drafting initial pleadings faster. In one case, we identified a pattern across 37 similar claims within 48 hours—something that would’ve taken weeks with manual intake.”
Linda Chen
Legal Operations Manager, Chen & Associates – Specialized in Commercial & Product Liability Litigation, Civil Litigation Firms
“We manage 20+ active cases simultaneously, including MDLs and multi-district discovery. With Answrr, our team no longer worries about missed calls during late-night filings or weekend deadlines. The AI handles intake, schedules consultations, and flags urgent cases—like those with imminent discovery cutoffs—directly to our case management software. Since implementation, we’ve had zero missed deadlines in 18 months, and our team has reclaimed over 120 hours monthly for strategic work.”
Carlos Ruiz
Senior Litigation Attorney, Ruiz & Hartman – Multi-District and Complex Civil Litigation, Civil Litigation Firms
Get Started in 3 Simple Steps
Forward Your Number
Set up call forwarding to your Answrr number in 30 seconds—keep your existing number and branding.
AI Learns Your Business
Our AI interviews you about your services, case types, and intake process—no technical skills needed.
Start Capturing Leads
Your AI receptionist answers calls 24/7, qualifies leads, and books appointments—automatically.
Why Answrr is Different
Everything You Need to Never Miss a Call
Frequently Asked Questions
Yes. Answrr uses long-term memory to remember past case details, client concerns, and preferences—ideal for managing high-volume civil litigation with multiple parties and complex discovery needs.
Ready to Transform Your Civil Litigation Firms Business?
Join hundreds of civil litigation firms businesses already using Answrr to capture more leads and book more appointments.
Start Your Free 14-Day TrialNo credit card required for trial